Pinnacle Alfa Edukasi Privacy Overview

 

Simply put, your privacy is our priority.

We know you use Pinnacle Alfa Edukasi products and services to learn—to build the knowledge, skills and confidence you need to succeed. You can trust that Pinnacle Alfa Edukasi will always handle your personal information respectfully and responsibly so that you can interact with us in confidence.

Pinnacle Alfa Edukasi company is bound by Global Privacy Program, which protects the personal information we receive from you as well as information we receive from schools and other third parties. It protects information collected online as well as offline. It reflects our Core Privacy Principles.

 

Our Core Customer Privacy Principles

1. We want you to know how we handle your personal information.

We are committed to being transparent with you about how we handle your personal information. The Pinnacle Alfa Edukasi Privacy Notice explains how and why we collect, use and disclose your information. You can always contact us at info@pinnacle-alfa.com if you have any other questions.

 

2. We are committed to improving learning experiences while protecting privacy.

We only use personal information as needed to achieve specific educational and business goals. We use your data in ways that we believe will enhance your learning experience and improve your outcomes. For example, we use your information to help personalize the Pinnacle Alfa Edukasi digital learning platforms you use, making your study time more efficient and effective. When we use your usage data to help improve our learning products and services to better serve all students, we do so in a way that is aggregated and anonymized.

 

3. We never sell student data.

We never sell student marketing lists. We only share personal information with third parties as needed to provide services to you and to the schools we serve, with your consent, and for permitted business purposes, such as in connection with mergers and acquisitions or legal compliance.

We respect the rights of professionals to opt out of having their business contact information.

 

4. We respect your choices about how we use your information.

We respect your right to opt out of our marketing communications. You can always opt out of emails by clicking the link labeled “unsubscribe” at the bottom of any email we send you, or by contacting our Customer Service department by email: info@pinnacle-alfa.com. To revoke permissions that you may have given to send text messages, text STOP in response to any message.

Pinnacle Alfa Edukasi also respects your right to access, correct and request deletion or restriction of your personal information as required by law.

If you believe that we have processed your Personal Information in violation of applicable law, you may file a complaint to the Director of Pinnacle Alfa Edukasi by email to info@pinnacle-alfa.com

 

5. We are committed to protecting the privacy of schoolchildren.

The personal information we process about K-12 students belongs to the schools we service. We do not use any identifiable K-12 student data for our purposes. We also do not allow any children under the age of 16 to register with Pinnacle Alfa Edukasi directly. We encourage parents and teachers to spend time online with children and to monitor their online activities. You can learn more about our commitment to children’s privacy.

 

6. We are committed to keeping your information secure.

We take the security of your personal information seriously and understand that your trust depends on our protecting it. We are committed to protecting your information against unauthorized access or loss.